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IMPORTANT CORONAVIRUS (COVID-19) UPDATE

Blackwell Heating & Air Conditioning, Inc. is concerned for the safety of you and your family.  We are following the development of the emerging Coronavirus (COVID-19) closely, and in the interest of ensuring a safe and healthy work environment, we wanted to keep you posted on the actions that we are taking to keep you and our employees safe.

Before coming to work each day, we are asking our employees to take a personal health self-assessment, which includes questions including:

Do any of the following currently apply to you?

  • Fever (greater than 37.3°C/99.1°F)
  • Respiratory symptoms, dry cough or shortness of breath, headache, muscle aches and pains, chills, sore throat or other unexplained severe illness accompanied by a fever
  • Possible contact (within 3 feet/1 meter) of symptomatic individuals or those who have come in contact with the virus.

If our employees answer yes to any of the above, they are being asked to self-quarantine for 14 days, and they cannot return to work until the risk has passed.

Likewise, we ask you to let us know if any of the above apply to you, and we can assess how we serve you, keeping in mind everyone’s safety and health.

Your Health and Safety is our Top Priority.  For this reason, Blackwell Heating & Air Conditioning, Inc. have also implemented new protocols for our field personnel, including:

  • Practice social distancing while in the home on sales consultations and during repairs or new installations. While we value face-to-face conversations about your HVAC system, we will follow-up once service or installation is complete by phone, rather than in your home, if you prefer.  
  • Additional cleaning measures for our field technicians/installers such as frequent handwashing, disinfecting of service vehicles, and hand sanitizer in our vehicles. At your request, our field technicians/installers will wear a mask and gloves.

We ask that if you are experiencing any symptoms or tested positive for the Coronavirus (COVID-19), please call us at 910-483-4696 so that we can continue to ensure the safety of our customers and employees. We thank you for your business and appreciate your flexibility as we navigate this unprecedented time while keeping you and our employees safe and healthy.

Regards,

John Blackwell

President

Your Fayetteville, NC Heating and Air Conditioning Specialists

Blackwell Heating & Air Conditioning, Inc. offers fast and reliable service to Fayetteville, North Carolina and the surrounding areas.  We have been trusted for over eighty years as a registered, licensed and authorized HVAC contractor.

We install and service all commercial and residential brands of heat pumps, air conditioners, gas furnaces and electric heat.  You will enjoy better comfort year round and lower utility bills when you choose today’s efficient HVAC systems from American Standard.  We install these systems, and will custom match one to your home.  And if you need repairs to your existing system, Blackwell Heating & Air Conditioning, Inc. can diagnose the problem and fix it fast.  We are your one-stop heating and cooling specialists in Fayetteville.

Contact us today for a free installation or if you would like a repair.

EMERGENCY SUPPORT

Have a heater that isn’t working or need maintenance on an air unit?  No problem.  We offer 24/7 emergency repairs. Call us at 910-483-4696 to get a professional, trustworthy technician out to help you.

BLACKWELL HEATING & AIR CONDITIONING, INC.

Office & Emergency Phone: 910-483-4696
Fax: 910-483-0256
Office Address: 415 E. Russell Street, NC 28301
Office Hours: Monday – Friday, 8AM – 4:30PM

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tr_nexia - small  Nexia™ Home Intelligence Installer

A trusted name in the community for over 80 years

Call us today: 910-483-4696
or Email us at: dispatch@blackwellheatingandair.com

 


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415 East Russell Street
Fayetteville, NC 28301

Phone:
910-483-4696 Fayetteville
910-483-5072 Pinehurst
910-491-4004 Raleigh
910-491-4617 Clinton

Up & Coming Weekly’s Best of Fayetteville 2 years running