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IMPORTANT CORONAVIRUS (COVID-19) UPDATE

Blackwell Heating and Air is concerned for the safety of you and your family.  We are following the development of the emerging coronavirus (COVID-19) closely, and in the interest of ensuring a safe and healthy work environment, we wanted to keep you posted on the actions that we are taking to keep you and our employees safe.

Before coming to work each day, we are asking our employees to take a personal health self-assessment, which includes questions including:

Do any of the following currently apply to you?

  • Fever (greater than 37.3°C/99.1°F)
  • Respiratory symptoms, dry cough or shortness of breath, headache, muscle aches and pains, chills, sore throat or other unexplained severe illness accompanied by a fever
  • Possible contact (within 3 feet/1 meter) of symptomatic individuals or those who have come in contact with the virus.

If our employees answer yes to any of the above, they are being asked to self-quarantine for 14 days, and they cannot return to work until the risk has passed.

Likewise, we ask you to let us know if any of the above apply to you, and we can assess how we serve you, keeping in mind everyone’s safety and health.

Your Health and Safety is our Top Priority.  For this reason, Blackwell Heating and Air have also implemented new protocols for our field personnel, including:

  • Practice social distancing while in the home on sales consultations and during repairs or new installations. While we value face-to-face conversations about your HVAC system, we will follow-up once service or installation is complete by phone, rather than in your home, if you prefer.  
  • Additional cleaning measures for our field technicians/installers such as frequent handwashing, disinfecting of service vehicles, and hand sanitizer in our vehicles.

We thank you for your business and appreciate your flexibility as we navigate this unprecedented time while keeping you and our employees safe and healthy.

Regards,

John Blackwell

President

Your Fayetteville, NC Heating and Air Conditioning Specialists

Blackwell Heating & Air offers fast and reliable service to Fayetteville, North Carolina and the surrounding areas.  We have been trusted for over eighty years as a registered, licensed and authorized HVAC contractor.

We install and service all commercial and residential brands of heat pumps, air conditioners, gas furnaces and electric heat.  You will enjoy better comfort year round and lower utility bills when you choose today’s efficient HVAC systems from American Standard.  We install these systems, and will custom match one to your home.  And if you need repairs to your existing system, Blackwell Heating & Air can diagnose the problem and fix it fast.  We are your one-stop heating and cooling specialists in Fayetteville.

Contact us today for a free installation or repair estimate.

EMERGENCY SUPPORT

Have a heater that isn’t working or need maintenance on an air unit?  No problem.  We offer 24/7 emergency repairs. Call us at (910) 483-4696 to get a professional, trustworthy technician out to help you.

BLACKWELL HEATING & AIR

Office & Emergency Phone: (910) 483-4696
Fax: (910) 483-0256
Office Address: 415 E. Russell Street, NC 28301
Office Hours: Monday – Friday, 8AM-4:30PM

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A trusted name in the community for over 80 years

Call us today: (910) 483-4696
or Email us at: dispatch@blackwellheatingandair.com

 


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According to the American Standard Customer Care Dealer Satisfaction Survey we have a 100% customer rating and our Customers would absolutely refer us to their Family and Friends.

415 East Russell Street
Fayetteville, NC 28301

Phone:
910-483-4696  Fayetteville
910-483-5072  Pinehurst
910-491-4004  Raleigh
910-491-4617  Clinton

Up & Coming Weekly’s Best of Fayetteville 2 years running